PSEG is a leading energy company in the United States, providing safe, reliable, and affordable energy to millions of customers in New Jersey, New York, Pennsylvania, Maryland, and Delaware. We are committed to providing our customers with the best possible service, and that includes helping them manage their energy bills.
Our credit and collections team is dedicated to helping our customers understand their bills and make payment arrangements that work for them. We offer a variety of payment options, including online bill pay, automatic bank draft, and mail-in payments. We also have a team of customer service representatives who are available to answer any questions you may have about your bill or payment options.
If you are having trouble paying your energy bill, we encourage you to contact our credit and collections team as soon as possible. We can work with you to create a payment plan that fits your budget and helps you avoid service interruption.
Table of Contents
credit and collections pseg
PSEG’s credit and collections team is dedicated to helping customers manage their energy bills and make payment arrangements that work for them.
- Flexible payment options
- Customer service support
- Payment plans available
- Avoid service interruption
- Dedicated team
If you are having trouble paying your energy bill, contact PSEG’s credit and collections team as soon as possible. They can work with you to create a payment plan that fits your budget and helps you avoid service interruption.
Flexible payment options
PSEG offers a variety of flexible payment options to help customers manage their energy bills.
Online bill pay
Customers can pay their bills online using a credit card, debit card, or electronic check. This is a convenient and secure way to pay your bill, and you can set up automatic payments so you never have to worry about missing a due date.
Automatic bank draft
Customers can have their bill automatically deducted from their bank account each month. This is a great way to ensure that your bill is always paid on time, and you don’t have to worry about mailing in a payment or setting up online bill pay.
Mail-in payments
Customers can still mail in their payments if they prefer. PSEG accepts checks and money orders. Payments should be mailed to the address listed on your bill.
Payment plans
PSEG offers payment plans to customers who are having trouble paying their bill. A payment plan can help you spread out your payments over a longer period of time, making your bill more manageable.
If you are having trouble paying your energy bill, please contact PSEG’s credit and collections team as soon as possible. They can work with you to create a payment plan that fits your budget and helps you avoid service interruption.
Customer service support
PSEG’s credit and collections team is dedicated to providing excellent customer service. They are available to answer any questions you may have about your bill or payment options, and they can help you create a payment plan that fits your budget.
Phone support
Customers can call PSEG’s credit and collections team at 1-800-436-7734. Representatives are available Monday through Friday from 8:00 AM to 5:00 PM.
Email support
Customers can also email PSEG’s credit and collections team at [email protected]. Representatives will respond to your email within 24 hours.
Live chat support
Customers can chat with a live representative online at PSEG’s website. Live chat support is available Monday through Friday from 8:00 AM to 5:00 PM.
In-person support
Customers can also visit a PSEG customer service center in person. Customer service centers are located throughout New Jersey, New York, Pennsylvania, Maryland, and Delaware.
PSEG’s credit and collections team is committed to helping customers manage their energy bills and avoid service interruption. If you have any questions or concerns, please do not hesitate to contact them.
Payment plans available
PSEG offers payment plans to customers who are having trouble paying their energy bill. A payment plan can help you spread out your payments over a longer period of time, making your bill more manageable.
To qualify for a payment plan, you must meet the following criteria:
- You must be a PSEG customer in good standing.
- You must have a past due balance on your account.
- You must be able to make a down payment of at least 10% of your past due balance.
If you meet the above criteria, you can apply for a payment plan by calling PSEG’s credit and collections team at 1-800-436-7734. A representative will review your account and help you determine if you qualify for a payment plan.
Once you have been approved for a payment plan, you will be required to make regular monthly payments. The amount of your monthly payment will be based on your past due balance and the length of your payment plan.
Payment plans can be a helpful way to manage your energy bill and avoid service interruption. If you are having trouble paying your bill, please contact PSEG’s credit and collections team to see if you qualify for a payment plan.
Avoid service interruption
PSEG is committed to helping customers avoid service interruption. We offer a variety of flexible payment options and payment plans to help customers manage their energy bills. We also have a team of customer service representatives who are available to answer any questions you may have about your bill or payment options.
Contact us as soon as possible
If you are having trouble paying your energy bill, please contact PSEG’s credit and collections team as soon as possible. The sooner you contact us, the more options we will have to help you avoid service interruption.
Make a payment arrangement
If you are unable to pay your bill in full, you can make a payment arrangement with PSEG’s credit and collections team. A payment arrangement will allow you to spread out your payments over a longer period of time, making your bill more manageable.
Apply for a payment plan
If you qualify, you can apply for a payment plan from PSEG. A payment plan will allow you to make smaller, more manageable payments over a longer period of time.
Seek financial assistance
There are a number of government and non-profit organizations that offer financial assistance to low-income customers. If you are struggling to pay your energy bill, you may be able to get help from one of these organizations.
PSEG is committed to working with customers to avoid service interruption. If you are having trouble paying your energy bill, please contact us as soon as possible. We are here to help.
Dedicated team
PSEG’s credit and collections team is dedicated to helping customers manage their energy bills and avoid service interruption. The team is made up of experienced professionals who are committed to providing excellent customer service.
The credit and collections team is available to answer any questions you may have about your bill or payment options. They can also help you create a payment plan that fits your budget and helps you avoid service interruption.
The credit and collections team is committed to working with customers to resolve any issues that may arise. They are available to help you every step of the way.
If you are having trouble paying your energy bill, please contact PSEG’s credit and collections team. They are here to help you.
FAQ
Here are some frequently asked questions about PSEG’s credit and collections department:
Question 1: What payment options does PSEG offer?
PSEG offers a variety of payment options, including online bill pay, automatic bank draft, mail-in payments, and payment plans.
Question 2: How can I contact PSEG’s credit and collections team?
You can contact PSEG’s credit and collections team by phone at 1-800-436-7734, by email at [email protected], or by mail at PSEG, PO Box 1175, Newark, NJ 07101.
Question 3: What is a payment plan?
A payment plan is an agreement between you and PSEG that allows you to spread out your payments over a longer period of time. This can make your bill more manageable and help you avoid service interruption.
Question 4: How do I qualify for a payment plan?
To qualify for a payment plan, you must meet the following criteria:
- You must be a PSEG customer in good standing.
- You must have a past due balance on your account.
- You must be able to make a down payment of at least 10% of your past due balance.
Question 5: What happens if I miss a payment on my payment plan?
If you miss a payment on your payment plan, PSEG may take action to collect the past due amount, including disconnecting your service.
Question 6: What should I do if I’m having trouble paying my energy bill?
If you’re having trouble paying your energy bill, you should contact PSEG’s credit and collections team as soon as possible. They can help you create a payment plan that fits your budget and helps you avoid service interruption.
Question 7: Are there any financial assistance programs available to help me pay my energy bill?
Yes, there are a number of government and non-profit organizations that offer financial assistance to low-income customers. If you’re struggling to pay your energy bill, you may be able to get help from one of these organizations.
If you have any other questions about PSEG’s credit and collections department, please contact us at 1-800-436-7734.
Tips
Here are a few tips to help you manage your energy bill and avoid service interruption:
Tip 1: Pay your bill on time. The best way to avoid late fees and service interruption is to pay your bill on time. You can set up automatic payments or pay your bill online to make it easier to stay on top of your payments.
Tip 2: Contact PSEG if you’re having trouble paying your bill. If you’re having trouble paying your energy bill, contact PSEG’s credit and collections team as soon as possible. They can help you create a payment plan that fits your budget and helps you avoid service interruption.
Tip 3: Take advantage of energy efficiency programs. PSEG offers a variety of energy efficiency programs that can help you save money on your energy bill. These programs can include rebates on energy-efficient appliances, free energy audits, and weatherization services.
Tip 4: Seek financial assistance. If you’re struggling to pay your energy bill, you may be able to get financial assistance from government or non-profit organizations. Contact your local utility company or social services agency to learn more about available programs.
By following these tips, you can manage your energy bill and avoid service interruption.
Conclusion
PSEG’s credit and collections team is dedicated to helping customers manage their energy bills and avoid service interruption. We offer a variety of flexible payment options, payment plans, and financial assistance programs to help customers who are struggling to pay their bills.
If you are having trouble paying your energy bill, please contact PSEG’s credit and collections team as soon as possible. We are here to help you.
By working together, we can help you manage your energy bill and keep your service connected.
